Our focus on Big Data technology & solutions, including the day-to-day support, provides insight into the role of each component, and this makes us unique, in that we have developed comprehensive capabilities to support each component, using a variety of both commercial and Open Source technologies.
MSP Support team monitors and manages your Big Data environment 24×7; ensuring all key components are configured optimally, maximizing performance and adhering to industry best practices. Some of the factors include: Storage, Memory, CPU utilization, network configuration, database optimization, OS hardening, audit compliance, etc.
On Call experts for any specific query
Experts are available on call during business and non business hours to resolve any technical and/or configuration issues; providing round-the-clock standby availability for emergencies, and end-to-end lifecycle support for scheduled activities.
Performance Tuning and Monitoring
With a variety of different components, and numerous different data sources, identifying useful data, and how to retrieve/report it quickly, can be challenging. MSP Support’s Big Data experts ensure performance is maximized by monitoring the environment, and tuning specific target areas, such as: Data Ingestion, Data Processing, Component level, etc.
Work with each component provider for Issue diagnosis and resolution
With several different layers to consider when architecting a Big Data Solution, and each layer having multiple vendors; optimizing, maintaining, and supporting a Big data environment can be complex. MSP Support Team has a proven track record of working with different vendors and sourcing support, to maintain a stable Big Data Environment.